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Hickam Federal Credit Union Kiosk branch Now Open!

April 02, 2015 | Mall Updates

HICKAM FEDERAL CREDIT UNION OPENS INNOVATIVE, SELF-SERVICE KIOSK BRANCH IN KAHALA MALL

Honolulu, HI– The Hickam Federal Credit Union will open its fifth branch in the Kahala Mall on April 1, 2015. The new Hickam Federal Credit Union Kahala Mall Kiosk Branch is located near the California Pizza Kitchen adjacent to the Verizon kiosk. The mall kiosk branch is the first-of-its-kind banking concept in Hawaii.

Credit union members will be able to conduct many of the typical teller transactions through self-service touch-points including an advanced function ATM, a product and service browsing bar and concierge station, and an in-lobby teller terminal capable of conducting check cashing for members.

The innovative electronic delivery channels will allow Hickam Federal Credit Union member service representatives to interact openly with members and the public. Rather than dispensing cash or taking in deposits and payments, the member service representatives will primarily help members with providing value-added credit union information, opening new accounts, assisting with the Internet and advanced ATM self-service banking transactions, and applying for loans.

Innovative technologies that enhance online and automated banking transactions and services are fast becoming an emerging trend in the financial industry. And, Hickam Federal Credit Union is deploying these technologies at its Kahala Mall Kiosk Branch to make its services easily accessible and convenient while helping members adopt the many self-service choices of conducting their credit union business.

Hickam Federal Credit Union, which was established in 1936, has over 48,200 members and over $537 million in assets as of December 31, 2014. Hickam FCU has five branches located on the island of Oahu.

The Hickam Federal Credit Union Kiosk branch hours are Monday - Friday: 10 a.m. to 6 p.m. and Saturday: 10 a.m. to 3 p.m.

About Kahala Mall

With more than 100 retail stores and restaurants including Macy’s, The Apple Store, Whole Foods Market and Kahala Theatres, Kahala Mall provides a casual, family-friendly entertainment experience. Shop at both local and national retailers, discover unique treasures at our one-of-a-kind specialty merchants, see the latest films and indie movies, or simply stop and enjoy our wide variety of community events for all ages.  Kahala Mall is located at 4211 Waialae Avenue in East O’ahu near Diamond Head, just minutes from Waikiki.  Mall hours are Monday thru Saturday, 10 a.m. to 9 p.m., and Sunday from 10 a.m. to 6 p.m.  For more information visit KahalaMallCenter.com, and follow us on Facebook, Twitter and Instagram.